SUPPORT CENTER

Frequently Asked Questions

Everything you need to know about studying with Tastep Bloomcraft.

Do I need prior experience to start?

No. Our Beginner pathway covers fundamentals like stem care, gesture, and essential mechanics before moving into composition.

What tools and materials are required?

Basic shears, floral tape, wire, pin-frogs, reusable armatures, buckets, and access to seasonal stems from a wholesaler or market.

Are your methods foam-free?

Yes. We emphasize foam-free structures and hydration strategies that maintain stability without single-use foam.

How long do I keep course access?

Access durations vary by course and are clearly stated in the catalog. Many workshops offer one-year access; signature programs provide longer.

Do you offer certificates?

Yes. Upon completion and passing final assessments, you receive a digital certificate you can share with clients and planners.

Can I get a refund?

Because access is granted immediately for most courses, refunds are limited. See our Terms for details.

Do you offer business coaching?

Yes. Our Business category includes pricing frameworks, proposal writing, and workflow tools tailored to studios of different sizes.

How can I contact support?

Email [email protected] or use the form on our Contact page. We reply within two business days.

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